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Position Description

Our Resident Services department is recruiting for a Housing Specialist – Community Builder based at our affordable housing community, Guardian Village, in Reedley. By leveraging strong relationships, community connections, and shared resources, the Resident Services team empowers residents in SHE’s multifamily affordable rental communities to take charge of their lives and well-being. We work with community partners to provide free resident services such as job training, health and medical services, financial training, and housing stability support. The Resident Services program is focused on creating lasting, positive change and building vibrant, inclusive communities where all individuals can thrive.

As Housing Specialist - Community Builder, you will serve as a direct contact for residents, offering friendly support, facilitating community programming, leading the site’s Afterschool program, and providing frequent opportunities for resident feedback that will allow SHE to evolve and improve the Resident Services and Afterschool programs. You will work with a broad team that includes the Resident Services Coordinator, Apartment Site Manager, on-site residents, and various partners and community-based organizations. The Housing Specialist Community Builder is assigned to a specific property within SHE’s multi-family portfolio. Individual positions may have specific areas of focus.

Responsibilities

• Perform outreach and engagement services in the community at SHE’s housing projects.
• Actively work through program implementation and data collection of related to the Self-Help Enterprises’ Health Action Plan for Guardian Village.
• Meet with participants and service providers to connect necessary services to residents.
• Work with various staff and team members to create reports, facilitate tracking spreadsheets, document filing, and record keeping.
• Capture measurable outcomes of services related to resident health and wellness.
• Engage with farm worker populations and relative partner agencies.
• Implement a resident services plan for the project site.
• Promote housing stability and connect residents to wrap-around supportive services.
• Facilitate resident meetings and surveys to understand the resident culture and desired site services.
• Conduct outreach in communities regarding high-hazard risks. 
• Maintain accurate outreach counts and documentation.
• Work with local communities to apply disaster resiliency and preparedness techniques and practices.  
• Plan, promote, and lead the site's Afterschool program and youth education programs (approximately 10-15 hours per week).
• Assist in marketing and education materials design.
• Prepare reports and other written assignments as requested.
• Work with federal, state, county, regional, non-profit, and other groups.
• Performs other duties as required by supervisor.
• The current position is located in Reedley, CA

Must Haves

• Appropriate education and work experience to excel at the job functions.
• Communicate clearly and effectively both orally and in writing.
• Create reports, partner agreements, and informational flyers.
• Collect, analyze, and report on data.
• Work with a minimum of supervision and be self-motivated
• Relate well to persons and groups of diverse social and economic backgrounds and public and private agencies and officials.
• Respond to diverse and rapidly changing conditions.
• Demonstrate proficiency with general office software.
• Demonstrate initiative and good judgment.
• Function effectively as a team member.