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Position Description

As a Project Manager, you will assist the Bottled Water Manager in implementing emergency services programs and leading a team in highly diverse and disadvantaged communities throughout the San Joaquin Valley. You should understand and empathize with the needs of communities, families, and individuals affected by emergency and water-related crises, as this position blends the technical aspects of operations management with direct service provision to diverse participants throughout the San Joaquin Valley.

Responsibilities include:

• Assist the Bottled Water Manager in all aspects of the Bottled Water Program, including:
• Read and interpret policies, plans, contracts, funding agreements, and similar documents.
• Supervise, train, and review the work of the Bottled Water staff, including daily operations and tasks.
• Review complicated cases and make eligibility determinations based on existing program criteria,
• Coordinate services with other programs within the Emergency Services department and other departments within the organization.
• Maintain effective working relationships with vendors and partners.
• Handle escalated customer service issues to ensure positive outcomes while complying with applicable policies and funding restrictions.
• Prepare reports and other documentation to support invoicing, budgeting, and decision-making related to the program.
• May conduct outreach to communities to increase program awareness and enrollment.

QUALIFICATIONS

• Bilingual English and Spanish is highly desired
• Ability to work independently and as a team member.
• Ability to maintain confidentiality of information.
• Be detail-oriented and a self-starter.
• Capacity to work effectively on multiple projects with tight deadlines.
• Four-year college degree or equivalent work experience
• Strong computer skills (Office 365, Word, Excel, Outlook, Publisher, PowerPoint, etc.)
• Effective oral and written communication skills.
• Capability to work from a Corporate Office at least two days out of a five-day work week.

EQUAL OPPORTUNITY EMPLOYER